Contact Us
About Us
Welcome to Art of Touch Massage & Spa
Welcome to 'Art of Touch Massage & Spa' - your sanctuary for the senses based within EXS Epsom Exercise Studio. Located in the heart of Epsom, Art of Touch is a small luxury massage parlour at your touch. The ultimate pampering experience featuring holistic treatments for complete physical, mental, and spiritual. With an extraordinary bespoke massage oil, the team uses a combination of coconut oil, palm oil, safflower oil, olive oil, avocado oil, and grapeseed oil. Over ten scents of pure essential oil, starting from the basic kit including lavender, peppermint, lemongrass, and traditional Thai flowers of your choice are used. Aromatherapy oil helps promote relaxation and relieve stress from your mind. Leave the cares of the world behind as you enjoy a calm time of Thai herbal refreshment and relaxation at the end of your journey.
The Team
The team is renowned for its distinctive Thai professional massage therapist as well as the development of its unique signature techniques with fully qualified level 3 on VTCT Awarding World class in Beauty & Massage. They are specialists in various types of massage therapy including Thai Yoga Massage, which is very well-known. Rest assured, a consistently high-quality service that is synonymous with The Art of Touch.
What we like about the venue:
Atmosphere: Relaxing environment and heartfelt arrangement.
Specialises in: Timeless secret of wellness and massage therapy.
Brands and products used: Purely natural ingredients from Top to Toe.
The extra touches: Sit back and relax as your therapist welcomes you with a soothing foot bath.
I am Natty, Thai Massage Therapist
"I believes in a pain-free, active life style. 'No pain, no gain is not my approach. I draw on expert knowledge of the human body to help my clients relax and heal. Over time, I'm developed a signature strong to tailor pressure and techniques to match my client's preferences. My experiences 'healing hands' cover a wide range of need whether it's a deep immersion into total relaxation. I am fully trained around London with Level 3 VTCT qualification in Thai Massage Therapy. Manual Lymphatic Drainage, Pregnancy Massage, Post Natal Massage.
I am an expert in Thai yoga massage which stretch your body in a series of position, with over 6 years experiences in massage therapy helps me expand my knowledge and improve my ability. Let try my miracle hand"
- Natty -
Opening Hours
Monday 10.00 - 20.00
Tuesday 10.00 - 20.00
Wednesday 10.00 - 20.00
Thursday 10.00 - 20.00
Friday 10.00 - 20.00
Saturday 10.00 - 20.00
Sunday Closed
Policies
First time arrival. Policies
1. New clients will need to pay a £10-£20 deposit for treatments lasting 30-45 minutes (£10 deposit) / 60 minutes or more (£20 deposit) and 10% if booked through the online system
2. New clients must arrive 5-10 minutes early to complete the Medical History and Consent Form before treatment begins. If you refuse to do so, you will not be able to receive treatment and will respond to full payment.
3. Clients with high blood pressure, physical issues, diabetes, or pregnancy should contact us before booking sessions.
Late Arrival Policy
Please arrive 5 minutes early to receive full service. However, if your arrival is delayed, we will make every effort to accommodate your entire appointment, which is not always possible. Service duration may be reduced to avoid delays for other customers, as treatments are invoiced at full value. Last-minute appointment adjustments will be recognized only if a service appointment is available for a later time on the same day (of your appointment) and other customers are not inconvenienced.
Payments
Payment for treatments can be paid in one of the following ways:
• Cash
• Bank transfers
• A Massage Spa voucher. Our treatments range from 30 minutes to 120 minutes (excluding Packages); if you want to continue the treatment and the therapist agrees, you will be charged £20 for 15 minutes, £40 for 30 minutes, and £60 minutes for 60 minutes separately.
CANCELLATION/ NO SHOW
1. Customers who are unable to attend scheduled appointments will receive full credit at the spa if they offer at least 24-hour notice. We do not issue refunds for cancelled or no-show appointments. Last-minute appointment adjustments will be acknowledged only if the service time is available and does not disrupt other customers
2. All service, retail, and gift voucher sales are final and non-refundable.
Policy of rescheduling
1. We understand if you need to change your appointments periodically. We are pleased to change, postpone, or cancel your appointment with more than 24 hours' notice. You can accomplish this by calling or sending an email to artoftouch22@gmail.com.
2. We are pleased to reschedule your appointments. However, if your appointments have been rescheduled twice, your online profile will be blocked. To unblock your online profile you need to submit a deposit of 50% of the complete fee, please contact us.
Age Requirement
Children are invited to have massage treatments with us as long as they are accompanied by an adult
Refunds Policy
All services, sales, Vouchers and packages are are non-refundable
Refund Policy
All services, sales, vouchers, and bundles are non-refundable.
We are always developing our offerings to provide you with the latest and finest. Although we make every effort to keep our website and spa menu up to date, please be aware that prices and services are subject to change at any time. We appreciate having you as a customer, but we reserve the right to refuse service at any time, to anyone, and for any reason.
Client Etiquette
Art of Touch Massage and Spa has a zero-tolerance policy for inappropriate behaviour.
If any client exhibits unacceptable behaviour, they will be asked to leave immediately, and the full amount of cash will be required before leaving the facility. No refunds will be issued.
Our therapists ensure that the highest hygienic standards are maintained. We have the right to refuse to treat any client if we consider their personal hygiene will impair the quality of the treatment or endanger the therapist's health.
We shall not treat any client who has a fever or is aware that they have an infectious ailment.
Friend Referral Policy for Regular Clients
1. Book a minimum of 60 minutes and receive a 15-minute complimentary service for your next visit when you refer a friend who has booked a minimum of 60 minutes with Art of Touch Massage and Spa and finished their treatment.
2. Offer Cannot be exchanged for cash